Job Description
Kuwait Job Vacancy: Director of Guest Relations
Position: Director of Guest Relations
Employment Type: Full Time
Salary: Up to 2,500 KWD all-inclusive, depending on experience and qualifications, plus accommodation and bonus
Benefits: As per Kuwait labor law, including airline ticket
Location: Kuwait
Organization/Department Name
RTC-1 Employment Services
About the Client
An established restaurant group operating across the Middle East.
Job Responsibilities
- Lead guest relations strategies and operations, addressing feedback, ensuring VIP experiences, and maintaining a professional brand image.
- Develop and implement guest relations training and policies, coaching teams to align with corporate culture and enhance customer service.
- Collaborate with cross-functional teams for client database management, promotional activities, and guest feedback handling to drive service improvements.
- Support pre-opening, launching, and operational projects, ensuring high standards and seamless execution across all outlets and regions.
Requirements
Qualifications:
- 48 years old and below.
- Minimum of 5 years of experience in a similar role, exclusively within the restaurant sector.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Open to candidates within the Middle East; current experience in Kuwait is preferred.
How to Apply
Send your CV in Word format to: BNCFBJOBS AT GMAIL DOT COM
Use “Director of Guest Relations” as the email subject.
Salary Package
KWD 2,500 per month inclusive of fixed allowances.
Additional Benefits: Plus accommodation and bonus.
About the Company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. The company has been operating since 2004, providing staffing solutions across the Middle East and Africa.