Director of Guest Relations – RTC-1 Employment Services | Kuwait Job Vacancy

Job Description

Kuwait Job Vacancy: Director of Guest Relations

Position: Director of Guest Relations
Employment Type: Full Time
Salary: Up to 2,500 KWD all-inclusive, depending on experience and qualifications, plus accommodation and bonus
Benefits: As per Kuwait labor law, including airline ticket
Location: Kuwait

Organization/Department Name

RTC-1 Employment Services

About the Client

An established restaurant group operating across the Middle East.

Job Responsibilities

  • Lead guest relations strategies and operations, addressing feedback, ensuring VIP experiences, and maintaining a professional brand image.
  • Develop and implement guest relations training and policies, coaching teams to align with corporate culture and enhance customer service.
  • Collaborate with cross-functional teams for client database management, promotional activities, and guest feedback handling to drive service improvements.
  • Support pre-opening, launching, and operational projects, ensuring high standards and seamless execution across all outlets and regions.

Requirements

Qualifications:

  • 48 years old and below.
  • Minimum of 5 years of experience in a similar role, exclusively within the restaurant sector.
  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Open to candidates within the Middle East; current experience in Kuwait is preferred.

How to Apply

Send your CV in Word format to: BNCFBJOBS AT GMAIL DOT COM
Use “Director of Guest Relations” as the email subject.

Salary Package

KWD 2,500 per month inclusive of fixed allowances.
Additional Benefits: Plus accommodation and bonus.

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. The company has been operating since 2004, providing staffing solutions across the Middle East and Africa.

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